The presence of online trolls within the gaming sphere often creates a toxic environment for many players. In our discussions, I also noticed a tendency for trolls to target female players, and that in games with an online voice-chat system, many players will be quick in bringing to attention the presence of a female player. In my opinion, the anonymity and the disconnect provided through screens can lower some inhibitions for players to decide to troll others through the belief that their actions will not receive consequences. In addition, players who get trolled are incentivized to troll back as a form of revenge (Cook et al., 10), creating a cycle of negative atmosphere within the game.
Fortunately, many online multiplayer games have implemented a report option for unsavory players. Hopefully, the reporting would result in consequences, such as a ban, for their actions. However, this is not a perfect solution, and at most times, they are only temporary in preventing the reported troll from finding other avenues of coming back to the game. In addition, many players, when they get trolled, do not resort to muting or reporting the trolling player in question, even though many people see getting reported to be one of the top negative consequences of trolling (Cook et al., 11).
As someone who had once taken to some trolling and have been on the receiving end of being trolled, in my personal experience, a reaction is generally incentive to continue trolling. If there is no reaction or an underwhelming reaction to trolling, usually the trolling stops due to the lack of reactions garnered from their actions. Particularly, trolling seems to be a form of attention-seeking, both negative and positive. I include positive attention because from my personal experiences, people not directly targeted by the troll might end up finding the situation funny without thinking about the experience from the victim’s shoes, or that in some twisted fashion, the victim “deserves” the trolling they receive due to some arbitrary reason. Thus, they outwardly support and contribute to the troll’s actions, and at times, might even join in trolling the victim.
This can be detrimental to the mental health of the victim, as it can seem as if they are truly alone in their situation. In addition, as some players might respond to trolling by trolling back, I would also assume other players affected by trolling might go into a new game and troll the players there as a form of lashing out in anger. I assume this, because anger, particularly in a situation where the player has been on a losing streak, is seen as an internal trigger for trolling (Cook et al, 9), so anger from being trolled by others may also trigger one to troll people that were not involved. This can potentially create a snowball effect where players affected by a troll can go on to troll others in a new game, and the players in that new game being affected by it and moving on to other games to troll there.
All in all, trolling is one of the key factors in creating a negative gaming environment, and may even snowball into a very negative community for a particular game. As such, although there seems to be no direct consequences of trolling, one might eventually find themselves on the other end of an unpleasant gaming experience.
Sources:
Cook, Christine, et al. Under the Bridge: An in-Depth Examination of Online Trolling in the Gaming Context – Christine Cook, Juliette Schaafsma, Marjolijn Antheunis, 2018. SAGE Journals.
I can relate about how some people will act in a toxic manner purely because of the anonymity, but for the games I’ve played the report system doesn’t really change much in the grand scheme of things. The players I’ve reported in the past never really got what they deserved. Also even if the report can be looked in by the case most games don’t really look at the in-game voice chat. I feel you when you said your motivation for trolling is for reaction sake, and I agree with your point how, while there being a negative side to trolling, the positive end of trolling is a fun part of online interactions.
LikeLike
I agree with you on what you said about trolling and how the incentive is to get a reaction out of the victim. During my time online, I have seen many instances of people going out of their way to troll someone in order to get a reaction out of the other player. More often than not, the troll would continue to pester the person who gave a reaction that they were looking for. However, I also agree with your thoughts on how trolling can be a positive online interaction as well. From my experiences, most of the trolling instances resulted in fun interactions instead of online abuse.
LikeLike
This is definitely a great topic for those who do not know a lot about gaming to research more. What I have found in my own experience, people think that the gaming industry is quite literally “all fun and games”. What you are highlighting here shows some of the truth behind the smoke and mirrors that a non gamer doesn’t realize. Trolling in games is not really acknowledged until it has gone too far, which in some cases is very bad. I like how you related trolling in games to the snowball effect, it quite literally piles on over time in a multiplayer game due to the fact that other players in the game get a false sense of it being “allowed” and they will pile on. Also, where you talked about attention seeking is where I think it hits home, a lot of trolls are projecting their own feelings onto others in an unhealthy matter. Reading through the other comments, I would agree that trolling can be fun, but there is definitely a fine line between joking and abuse.
LikeLike